
NEW: Meetings Under the Microscope
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Read Book review from Elling Hamso Dr. Elling Hamso, Managing Partner, European Event ROI Institute MEETING ARCHITECTURE |
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This paper addresses the socio-emotional dimension that exists in Group Support Systems (GSS) meeting environments from the perspective of the facilitator. A model is presented and discussed that represents how facilitator's perceive and manage socio-emotional issues in a GSS environment. The role of GSS in the model is also explored. The research methodology for gathering and analyzing the data in this papers was based on critical incident technique and semi-structured interviews. The findings presented in this paper represent one facet of a larger research project. |
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"Meetings are an extremely complex phenomenon where many aspects of everyday |