The Change Management Newsletter

Table of Contents
1. Editorial
2. Tool of the Month: the Change Journey Map
3. Virtual Unconference on Collaboration
4. Berlin Change Days 2010 - call for proposals extended
5. Lead Change By Design

Dear,

this is the Change Management Newsletter of March 2010.
1. Editorial
Again it has been half a year since I sent out my last newsletter. That's not because nothing happened at my end - the opposite is true. A lot of things have been going on and would like to let you participate a bit in my recent (and future) journey.
Certainly the most exciting part of my life has been the launch of the Change Journey, a meta model that comes along with a tool - the Change Journey Map. Read more about it in the next section and come see us in one of our global workshops in June and July 2010.
In my group Radical Inclusion (http://radical-inclusion.com), we are exploring the boundaries of blended collaboration. On June 5, we will host the second virtual global unconference on the topic "Making the Most of Collaborative Worlds: Physical, Virtual and Blended Collaboration". The conference will be based on the principles of Open Space Technology. Read more below and participate in this special event!
After the successful first Berlin Change Days in November 2009, we are now close to publish the final programme for the 2nd Berlin Change Days in November 2010. Read more about that in section 4. There is an extended call for proposals.
My dear colleague Melissa Dutmers has just published a wonderful Lead by Design toolkit which is featured in section 5 of this newsletter. Melissa and I will host workshops in Seattle and Washington D.C. in June/July.
Hope to meet some of you online or in real life soon.
Holger Nauheimer
Change Facilitation s.r.o.
A Global Partner Who Makes Change Happen in Complex Environments.
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2. Tool of the Month: The Change Journey Map
t's time for a methodology agnostic approach. (Daryl Connor).
The Change Journey Map brings us back to the roots of our craft as consultants. (Dr. Helmut Volkmann)
We all know by now that organizations are complex social systems and that change is nothing which can be managed in a linear way. The need for change has never been bigger but change management as a discipline has never been more challenged.
What we change practitioners usually do is that we select one or a couple of the manyfold change models that we take as a foundation for our consulting work. It might be based on the work of Kotter, or Senge, or Scharmer, or Cooperrider but eventually we all make choices on how to approach our task. Then, when it comes to implementation, we open our toolbox.
The tricky thing is that the choice of the change models, and the toolbox, has an influence on how we build our assumptions about the organizational change issue. We see what we want to see, and we cannot be bias free. If 60-80% of all change projects fail - could that be one of the reasons?
Having that in mind, my colleague Vesa Purokuru and I have been thinking of how to build a meta model that helps organizations to construct their own change model and select freely the tools that go along. The result of our quest is the Change Journey (http://www.changejourney.org) , and the tool for designing the specific change model is the Change Journey Map.
The Journey Map is the tool for facilitating a team dialogue on how to create a design for the Change Journey, unique for each organization. The Map which is based on laws of complexity has 23+ places which symbolize different aspects of change that teams and organizations might need to consider during their journey. For example, some organizations might believe that they have to focus on creating sustainable actions first. Others might want to start with creating trust in teams. Others, in turn, might want to revisit their goal of the change. Only people involved in the change process can answer the question "Where to go next?". This simple question reveals the start of the journey. Once the first steps are defined, change leaders can bring in all their tools to master the specific part of the journey. The Change Journey is neutral when it comes to application of other change methodologies and frameworks. The Map which can be reproduced in different sizes according to your needs comes along with a set of cards which offer questions for deeper exploration of the places.
Read more about the Change Journey at http://www.changejourney.org, or watch our slideshow at http://www.slideshare.net/hnauheimer/change-journey-background-and-intro.
In June and July, The Change Journey will go on a road show. We will hold workshops in different places in Europe and North America. Please visit our website at www.changejourney.org to register.
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3. Virtual Unconference (June 5, 2010)
"Making the Most of Collaborative Worlds: Physical, Virtual and Blended Collaboration"
Radical Real-Time Conference on Saturday, June 5, 2010
Radical Inclusion (http://radical-inclusion.com) is once again pleased to provide the platform for this self-organized virtual unconference. In our last year's unconference participants felt that the burning issues of the 21st century could only be solved by using new collaborative methods, changing the ways we work together, and finding novel approaches to co-operation.
Thus, this year's conference, titled "Making the Most of Collaborative Worlds - Physical, Virtual and Blended Collaboration", focuses on understanding the changes that are required at individual, team, and organizational levels to deal with these issues. We are also announcing a new name for the conference, Radical Real-Time. It reflects our radically different approach to collaborative engagement. Thank you Christina Jordan for coming up with the name!
We feel that "Real-Time Virtual Collaboration (RTVC)" taught us much during its first year and has deserved this new forward-looking name. The purpose of the Radical Real-Time unconference is to provide a global forum where we all can come together, explore topics of common interest, learn, and create sustainable actions. Our unconference structure is loosely based on the principles of Open Space Technology, which has revolutionized large group gatherings by allowing the passion and responsibility of relevant stakeholders to drive the conference agenda.
Radical Real-Time participants will be able to explore topics most important to them, and convene breakout sessions using a variety of virtual tools. Besides proposing a topic of interest, session conveners may also choose the collaboration platform of their choice. If you are a newbie to the use of virtual tools, the Radical Inclusion team will be on hand to provide technical support. Radical Real-Time conference is free of charge. Read more about the conference, propose a session, or register for the event at http://rtvc10.ning.com.
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4. Second Berlin Change Days (Nov. 5-9, 2010)
The Berlin Change Days in 2010 were a full success, and we are looking at our next conference: Berlin Change Days in 2010! We would like to invite everyone to participate in the creation of the agenda and the content, so that we can get the best out of this event, for you!
This time the conference will take place on 6th and 7th November 2010, preceded by a pre-conference workshop day on 5th November, and followed by two post-conference workshop days on 8th and 9th November 2010. The purpose of the pre- and post-conference workshops is to deepen some of the topics for which the conference itself would not provide enough time, while for the sessions during the conference we offer 30, 60 and 90 minutes slots.
If you, or anyone you know would like to hold a session at Berlin Change Days 2010 - or a pre-(post)-conference workshop -, kindly let us know! Visit our website at www.berlinchangedays.com for a first view on our programme and for more information on our extended call for proposals.
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5. Lead Change By Design
My colleague Melissa Dutmers has just published a wonderful Lead by Design Toolkit.
The toolkit is about engaging employees, influencing change, and delivering results. You will learn the essential building blocks to design change, design ideas, that people understand, talk about, willingly adopt, and even celebrate. Get the change right, get the design right, and people will follow.
This book doesn't require you to stop using conventional change management practices, though it challenges you to rethink how you go about it. In the end, you will have a framework, structure, and plan to make and sustain change in your business. You can find the ebook here:
http://www.change-management-toolbook.com/course/view.php?id=138
Melissa and I will be holding two day workshops in Seattle and Washington D.C. where we cover both the Change Journey Map and the Lead Change by Design Toolkit. For more, please see
http://www.changejourney.org/page/global-workshops
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The Change Management Newsletter
© Holger Nauheimer, 2010
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